FAQ

Thank you for your interest in our Accelerate site. Please see our list of frequently asked questions below. If you have a question that is not answered here, please feel free to contact us directly.

Joining Accelerate

What is Accelerate and why should I join?

Accelerate is Elanco's business portal designed to support the continuing professional development and education of all animal health advisors. By joining Accelerate, you will have access to the latest knowledge and technical support so that you can provide the best advice, products and service to your customers. This includes access to various training modules written by experts in their field, as well as product information and marketing materials relating to Elanco's products. Elanco Agents will also be able to access the Stewardship Program to support you in becoming an accredited Elanco Animal Health Agent. 

How do I sign up to Accelerate?
  • Go to the registration form.
  • Complete your contact details - ensuring that you enter a username and password for your log in setup, as well as nominating your business type, name and role. 
  • Once you have saved your details, you will receive an account verification email to your registered email address. To complete your registration, click on the link provided in the email.
  • You will be transferred to an Accelerate page confirming your account setup. You will be signed in to have access to trainings and marketing materials, as well as S4 product information for vets.
Can I use an email address as my username?

Yes, your username can be whatever is easiest for you to remember, including an email address. Please note that you will not be able to change your username in the future, so it may be best to avoid using an email address depending on your circumstances.

Existing Account Users

My account has transferred. What is my username?

If you had an account on our previous Accelerate or Farm Accelerate websites, you should have received an email with your new username, which will generally be "firstname.lastname", e.g. "john.smith". You will need to reset your password if you are trying to log into this site for the first time.

How do I reset my password?

Click on the Forgot Password link when trying to Sign in. You will then need to enter your registered email address so that a link will be sent to you to reset your password.

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